|
POLICIES
OF QUALITY
"
To meet the requirements of our clients by means of the improvement
of processes , products and services and with a constant training
of the staff".
- Meet
the requirements of our clients:
The reason of being of our enterprise is the client. Therefore
we must permanently investigate and listen to their opinions
and suggestions, paying attention to their claims and calls.
The client is the source of our constant improvement.
- Improving
processes, products and services:
Obtaining of data and their right interpretation through
quality tools allow us to know our processes in order to
control them and to improve them constantly.
- Constant
training of our staff
Training is a process which allows the worker to get necessary
knowledge in order to carry out his work accurately.
ENVIRONMENTAL
POLITICS
"
San Fernando is engaged with the protection and conservation
of the environment in the frame of the ISO 14000 rule".
Therefore
- Resources
are used rationally.
- Significant
environment impacts are continuously reduced which can be
generated by its processes, products and services.
- An
environmental system is continuously improved.
- Resources
are properly handled
- he
Company enforces its rules
- Its
staff is trained in order to be responsible towards the
environment.
|
